Frequently Asked Questions
Everything you need to know about shopping with the Central Park Conservancy.
Where does my purchase money go?
100% of the proceeds from your purchase go directly toward the maintenance, restoration, and management of Central Park.
What are your shipping rates and delivery times?
We offer standard and expedited shipping via USPS and UPS. Standard shipping typically takes 5-7 business days within the continental United States.
What is your return policy?
We accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase for a full refund, excluding shipping costs.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We hope to expand our shipping capabilities in the future.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products eco-friendly?
In alignment with our mission to protect the environment, we prioritize sourcing sustainable materials and working with vendors who follow ethical manufacturing practices.